New Patients, What to expect
Your comfort and satisfaction are really important to us. You are more than welcome to ask us questions if you're insecure about your visit. We're happy to help.
ID and insurance card
Paperwork
Initial comprehensive exam & X-rays
Cleaning
Sit down with our dental team
ID and insurance card
- Please bring a valid and unexpired form of identification with your photo on it. (Acceptable ID's include: Driver Licence, state ID, passport, Matricula consulate card, driver authorization card, etc.).
- Minors require a parent or guardian ID.
- If you do not have your insurance card, it's ok, bring it to your next visit.
Paperwork
- In the waiting room, you will be greeted by our receptionist who will get you started on your new patient paperwork.
- Please come in 10-15 minutes before your appointment so you have time to complete your paperwork.
- Save time: Access your new patient paperwork now. By filling out your forms now, you can save time in the office later. (SCROLL DOWN FOR NEW PATIENT PAPER WORK)
Initial comprehensive exam & X-rays
- You will meet with your dentist to talk about your medical history. If you have any oral health worries or fears, you can feel comfortable sharing them with Dr. Jin. Your comfort is most important, so we encourage you to ask questions.
- Next, your dentist will examine your teeth, gums, and mouth, and take x-rays and/or panoramic radiographs. Panoramic radiographs help your dentist view unerupted or impacted teeth, as well as sinus conditions, and can detect lesions or fractures in the jaw.
- This initial comprehensive exam is a no-risk way to learn the status of your oral health, and to learn how our Dental team can help you.
Cleaning
- If you have healthy gums, we will generally have a cleaning done the same day with your approval. If your gums are unhealthy, we will inform you of your treatment options and recommendations.
Sit down with our dental team
- Dr. Jin will discuss the comprehensive dental treatment plan he developed specifically for you. While our dentist will provide the expert guidance you deserve, your questions are always welcome and you always have the final say in your treatment.
- Your treatment plan is designed to prevent small issues from getting bigger and more expensive, so it will address the problems that are bothering you now and may also identify others that could impact your long-term oral health.
- After you’ve talked with your dentist, our treatment coordinator will answer any questions or concerns you might have, including the payment options available and how your dental insurance works.
- No risks, no hidden fees
- Our practice will provide a clear, detailed estimate on the cost of your treatment plan in writing so you know what to expect.
- You’re on your way to a healthier mouth
- After your first dental visit, you will receive a copy of your dental treatment plan, which includes the price quote for your recommended treatments.
NOTICE OF APPOINTMENT CANCELLATIONS
We reserve appointment time to properly serve you and our other patients. If you are not able to keep your appointment and need to cancel please contact us at least 24 hours before. This advanced notice allows us to serve other patients by placing them into the time slot. Not doing so will result in a $25.00 charge per hour lost by the patient. The patient is responsible for this charge as it will not be billed to the insurance. Beginning September 2021, we will be reinforcing this rule.
We reserve appointment time to properly serve you and our other patients. If you are not able to keep your appointment and need to cancel please contact us at least 24 hours before. This advanced notice allows us to serve other patients by placing them into the time slot. Not doing so will result in a $25.00 charge per hour lost by the patient. The patient is responsible for this charge as it will not be billed to the insurance. Beginning September 2021, we will be reinforcing this rule.
NEW PATIENT PAPERWORK
Feel free to print, fill out, and bring the forms with you to your appointment.
| patient_information_english_word.pdf |
Notice of Privacy Practices -HIPPA
| hipaa_complete_dental_notice_of_privacy_practices.pdf |